Senior Business Manager

We are searching for a communicative person who is proactive and passionate about what they do. As an experienced Business Manager at Mosano, you will act as a point of reference for our clients. You will build long-lasting, mutually beneficial relationships with our clients and strive to find the output that best fits them. You will also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analyzing of client data and complaints, and following up on business opportunities with clients by presenting proposals.

The responsibilities

Tasks to do:

Market research and customer acquisition
Communicating with clients to understand their needs
Building relationships with clients based on trust and respect
Collaborating with internal departments such as HR to facilitate client needs fulfillment
Maintaining updated knowledge of company services
Resolving complaints and preventing additional issues by improving processes
Acting as a client advocate with a focus on improving the client experience.

OUR IMPOSSIBLE MATCH

Ideal Profile:

3+ years of experience working in a similar role for an IT Company (mandatory)
Have exceptional communication skills
Computer and basic problem-solving skills
Bachelor’s degree in sales, communications, psychology, or related field (not mandatory)
Good English level (written and spoken).

WHY WE ARE AMAZING

Things to expect:

A salary that meets your expectations
Annual Bonus
Health Insurance
No closed doors, remote first and flat hierarchy
Top-notch equipment
A cool and fun environment to work, with a nice team culture and some nice dinners together :)

Senior Business Manager

Remote, Full-Time

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